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Problems with the Word Plugin

If you are having problems with the Mendeley Word Plugin not displaying, there are a few things that you can t...

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Which websites should I exclude in my anti-virus to allow Mendeley Desktop to...

If you are having problems connecting to Mendeley Web from Mendeley Desktop, you can try adding the following ...

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What is the mapping between .ris files and Mendeley?

You can find the mapping from .ris files to Mendeley here: A1, AU --> AUTHOR A2, ED --> EDITOR AB --&gt...

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How to use the Watched Folders feature

Mendeley Desktop includes a feature called Watched Folders which will automatically import all PDF files saved...

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Cannot run VB macro in Microsoft Word plugin

If you encounter the error message above, please try the following steps: 1. Close all open Office applicatio...

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Add New Citation Example in the Visual CSL Editor

In a future version of the CSL Editor we aim to make it easy to add documents from the user's library into the...

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What is the mapping between .bib files and Mendeley?

The mapping between .bib files and Mendeley is as follows: Mendeley field <--> Bibtex field -- Abstrac...

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How do I change the order that surnames containing particles like "van" or...

Mendeley Desktop has a list of particles that are skipped when it's sorting the bibliography. But in some case...

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Previous version of Mendeley Desktop available for download

If you are having trouble with the current version of Mendeley Desktop, and would like to download the previou...

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Importing your library from RefWorks

Export your library from RefWorks Log into your RefWorks account. Go to References menu. Choose Exp...

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Possible cause of the "ActiveX component can't create object in...

Based on the evidence from some of the users and in-house testing, this is a side effect of the Windows securi...

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Minimum system requirements for Mendeley

Mendeley Desktop We support the latest version of Mendeley Desktop, as available for download from http://www....

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Adding new variables to my citation style

Mendeley Desktop exports different fields to the citation engine (citeproc-js). You can see the mappings here....

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How to configure Firefox to work with Mendeley URLs on Linux

You can configure Firefox to open links from your online library in Mendeley Desktop by following these steps:...

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Can I run a silent install of Mendeley Desktop?

The Mendeley Desktop installer uses NSIS and uses the /S switch to install silently. Please note that you will...

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I have Word installed in another language and cannot use the plugin

If you are using Word 2008 or 2011 in OS X machines, could you please open the About this menu section of the ...

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CSL type mapping

The type that each document type in Mendeley Desktop maps to for editing and creating .csl files can be found ...

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Problems when syncing: 'The client sent through an inaccessible document ID'

This error message appears when Mendeley Desktop is trying to open with an account that it is not logged into....

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My folder names are blank in the program

This is a known issue in Mendeley at present, and usually appears if you are using an Aero theme in Windows Vi...

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Adding an instution or organization as an author

In order to add an institutional author instead of an individual author, you need to type the author's name in...

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